Terms of Service

Effective Date: 26.09.2026

Welcome to xnnshop.cc. These Terms of Service (“Terms”) govern your access to and use of our Website, software, digital products, licenses, and related services. By accessing the Website, creating an account, purchasing a product, or using any service provided by XNN SHOP, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, please do not use the Website or our services.

1. Acceptance of Terms By using this Website, you affirm that you are at least 18 years old or have reached the legal age of majority in your jurisdiction and are capable of entering into legally binding agreements. If you are under the applicable age of majority, you may only use the Website where permitted by applicable law and with the involvement or consent of a parent or legal guardian where required.

2. Modifications to Terms We reserve the right to modify, update, or replace these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Website or our services after modifications are posted constitutes your acceptance of the updated Terms.

3. Use of the Website You agree to use the Website and its services lawfully and responsibly. You agree not to:

• Engage in any activity that violates applicable laws or regulations.
• Attempt to gain unauthorized access to our systems, accounts, databases, or infrastructure.
• Distribute malware, viruses, malicious code, or harmful software.
• Conduct or assist with DoS/DDoS attacks or other attempts to disrupt our services.
• Attempt to exploit vulnerabilities in our systems without prior written authorization.
• Interfere with or disrupt the security, functionality, or operation of the Website.
• Circumvent authentication, licensing, access-control, or security mechanisms.
• Abuse automated requests or other technical systems in a manner that negatively affects our infrastructure.
• Use fraudulent, stolen, or unauthorized payment information.
• Impersonate XNN SHOP, its employees, or representatives.
• Harass, threaten, blackmail, or intimidate our staff or representatives.
• Attempt to obtain products, services, refunds, credits, or other benefits through fraudulent or deliberately misleading claims.

4. Software Use & User Responsibility Products provided by XNN SHOP may modify, interact with, or otherwise affect third-party games, applications, platforms, servers, or services. XNN SHOP does not encourage users to violate the rules, policies, or Terms of Service of any third-party service. You are solely responsible for deciding whether and how you use our products.

You acknowledge that using third-party software may result in consequences imposed by game developers, publishers, platforms, servers, or other third parties, including:

• Account suspensions or bans.
• Temporary or permanent restrictions.
• Loss of game progress or virtual items.
• Loss of access to third-party services.
• Other penalties imposed by the relevant third party.

To the maximum extent permitted by applicable law, XNN SHOP is not responsible for consequences resulting from your use or misuse of our software, including third-party account restrictions or bans.

We do not guarantee that any product will remain undetected, compatible, or functional indefinitely. Game updates, anti-cheat updates, security changes, server changes, operating-system changes, or other third-party modifications may affect product functionality.

5. User Accounts If you create an account on the Website:

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate and up-to-date information.
• You are responsible for all activity conducted through your account.
• You must not share your account credentials with unauthorized individuals.
• You must notify us if you believe your account has been compromised.

We reserve the right to suspend or terminate accounts involved in fraud, abuse, unauthorized sharing, or violations of these Terms.

6. Payments and Transactions All purchases and transactions made through the Website are subject to the applicable product description and purchase terms.

• Prices are displayed in EURO unless otherwise stated.
• Prices and product availability may change without prior notice.
• You agree to provide valid and accurate payment information.
• You may not use stolen, fraudulent, unauthorized, or unlawfully obtained payment methods.
• We may refuse or cancel transactions where we reasonably suspect fraud, abuse, or unauthorized payment activity.

Refunds, cancellations, and other purchase-related matters are subject to our Refund Policy and any mandatory rights provided by applicable law.

7. Refunds Except where otherwise required by applicable law, XNN SHOP does not provide voluntary refunds merely because a customer changes their mind, no longer wants a product, receives a third-party ban, or is dissatisfied with the intended use of a product.

Refunds may be considered where a purchased product is undeliverable and XNN SHOP is unable to provide the purchased product or a suitable replacement within a reasonable period.

Nothing in this section removes or limits mandatory consumer rights that cannot legally be excluded.

8. License and Restrictions Unless expressly stated otherwise, purchases provide a limited, non-exclusive, non-transferable license to use the purchased product for its intended purpose. You may not:

• Resell products without authorization.
• Redistribute or publicly release products.
• Share licenses with unauthorized users.
• Leak license keys or authentication credentials.
• Circumvent license restrictions.
• Modify or tamper with technical protection mechanisms where prohibited by applicable law.
• Use our products to create or distribute unauthorized competing versions.

9. Intellectual Property All Website content, including software, branding, logos, graphics, text, documentation, designs, and other materials, belongs to XNN SHOP or its respective licensors unless otherwise stated and is protected by applicable intellectual-property laws. No ownership rights are transferred to you through a purchase unless explicitly stated.

You may not reproduce, distribute, sell, publish, or exploit our intellectual property without authorization, except where such restriction is prohibited by applicable law.

10. Security and Responsible Disclosure If you discover a potential security vulnerability affecting XNN SHOP, you should report it to us without exploiting or publicly disclosing it. Unauthorized exploitation, disruption, or abuse of security vulnerabilities is prohibited.

We reserve the right to take appropriate technical or legal action against malicious activity where permitted by law.

11. Fraud and Abuse We may investigate suspected payment fraud, chargeback abuse, account abuse, license sharing, unauthorized redistribution, fabricated evidence, impersonation, security abuse, or attempts to circumvent restrictions.

Where permitted by law, we may suspend access while investigating suspected abuse.

12. False Statements and Impersonation You must not knowingly impersonate XNN SHOP, its employees, or representatives. You must not knowingly create or distribute fabricated evidence, fake communications, fraudulent reviews, or deceptive material intended to misrepresent XNN SHOP or its products.

Nothing in this section prohibits lawful criticism, opinions, reviews, or other legally protected expression.

13. Evidence and Legal Cooperation Where permitted or required by applicable law, we may retain relevant information concerning suspected fraud, abuse, security incidents, or violations of these Terms.

We may cooperate with law enforcement, courts, payment processors, or other authorized parties where legally required or otherwise permitted.

14. Indemnification To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless XNN SHOP, its owners, operators, employees, and representatives from claims, damages, liabilities, costs, and reasonable expenses arising from your unlawful conduct, violation of these Terms, fraud, abuse, or misuse of the Website or services.

This provision does not apply to liabilities that cannot legally be excluded or transferred to you.

15. Availability We do not guarantee uninterrupted availability of the Website or services. The Website or individual products may temporarily become unavailable due to maintenance, updates, technical problems, third-party changes, security incidents, or circumstances beyond our reasonable control.

16. Disclaimer of Warranties To the maximum extent permitted by applicable law, the Website and products are provided on an “AS IS” and “AS AVAILABLE” basis.

We do not guarantee that the Website or products will always be error-free, uninterrupted, compatible with every system, or available indefinitely.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

17. Limitation of Liability To the maximum extent permitted by applicable law, XNN SHOP shall not be liable for indirect, incidental, special, consequential, or other damages arising from your use of the Website or products.

This includes, where legally permissible, losses resulting from third-party services, account restrictions, bans, loss of progress, loss of virtual items, incompatibility, downtime, or misuse of products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

18. Suspension and Termination We reserve the right to suspend or terminate your access to the Website, accounts, licenses, or services where permitted by law if you violate these Terms or engage in fraud, abuse, malicious activity, unauthorized distribution, or other conduct that may harm XNN SHOP or its users.

Termination does not remove obligations that arose before termination.

19. Third-Party Services and Trademarks XNN SHOP may reference third-party products, games, platforms, or services. Unless explicitly stated, XNN SHOP is not affiliated with, endorsed by, sponsored by, or officially associated with such third parties.

All third-party trademarks remain the property of their respective owners.

20. Governing Law These Terms are governed by the applicable laws of the jurisdiction in which XNN SHOP is legally established, subject to mandatory consumer-protection laws applicable to you. Nothing in these Terms is intended to remove rights that cannot legally be waived.

21. Severability If any provision of these Terms is determined to be invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law and the remaining provisions shall remain effective.

22. Entire Agreement These Terms, together with our Privacy Policy and Refund Policy, constitute the agreement governing your use of the Website and services, except where otherwise required by law.

23. No Waiver Failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

24. Contact Us For questions, concerns, or requests regarding these Terms, please contact us at:

• Email: xnnshop.cc@gmail.com
• Website: xnnshop.cc
• Discord Server: https://discord.gg/xnnshop